Welcome to HS Collection! We want you to be fully satisfied with your purchase.
Return & Exchange Window: We offer a 7-day return and exchange policy from the date of delivery.
Eligibility: To be eligible for a return or exchange, your item must be unused, unwashed, unworn, and in the same condition that you received it, with all original tags and packaging intact.
Damaged or Incorrect Items: If you receive a damaged, defective, or incorrect suit, please contact us immediately on WhatsApp at 03138871456 or email hamzashakeelchunrihouse@gmail.com with your order number and photos/video proof within 24 hours of receiving delivery.
Non-Returnable Items: Sale items, custom-made orders, or items damaged due to customer misuse are non-returnable.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed via bank transfer or mobile wallet (EasyPaisa/JazzCash). Shipping costs for non-defective returns are borne by the customer.
